Privacy Policy

Your privacy is very important to us. Below is our privacy and information use policy. If you do not agree with our privacy policy, do not use this website.

We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address.

We also may collect personally identifiable information that you provide to us, such as your email address. If authorized by you, we may also access profile and other information from services like Facebook. We may keep your data indefinitely.

Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

You can sign into your account to see any personally identifiable information we have stored, such as your email address.

In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited to these purposes, and subject to agreements that require them to keep the information confidential. Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.

Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. Click to see company privacy policies that govern their use of data.

We do not share personally identifiable information such as your email address with other companies.

Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity.

We take reasonable steps to secure your personally identifiable information against unauthorized access or disclosure. However, no security or encryption method can be guaranteed to protect information from hackers or human error.

Information we collect may be stored or processed on computers located in any country where we do business.

To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law to do so.

If you have any questions or concerns about our privacy policies, please contact us or send an email to contactus@niltaxworries.com

Our privacy policy may change from time to time. If we make any material changes to our policies, we will place a prominent notice on our website or application. If the change materially affects registered users, we will send a notice to you by email.

When a payment of fee is made to itrmaster.in, the fees paid in advance is retained by itrmaster.in in a client account. itrmaster.in will earn the fees upon working on a client's matter. During an engagement, itrmaster.in earns fee at different rates and different times depending on the completion of various milestones (e.g. providing client portal access, assigning relationship manager, obtaining DIN, Filing of forms, various advisory etc.,). 

Refund cannot be provided for earned fee because resources and man hours spent on delivering the service are non-returnable in nature. Further, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. Under any circumstance, itrmaster.in shall be liable to refund only upto 50% of the fee paid by the client.

Refund request can be initiated through online payment platform after signing in. To request a refund, please request a refund in the concerned chat room to the relevant engagement manager. All refund requests must be made within 30 days of purchase. Refund request over 30 days will not be accepted and only credit will be provided for completion of service / change of service. We will complete processing your refund request within 4 to 5 weeks of receiving all the information required for processing refund like reason for refund, bank details for processing request, etc.

If you want to change the service you ordered for a different one, you must request this change of service within 30 days of purchase. The purchase price of the original service, less any earned fee and money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order, will be credited to your itrmaster.in account. You can use the balance credit for any other itrmaster.in service.

itrmaster.in has a standard pricing policy wherein no additional service fee is requested under any circumstance. However, the standard pricing policy is not applicable for an increase in the total fee paid by the client to itrmaster.in due to increase in government fee or fee incurred by the client for completion of legal documentation or re-filing of forms with the government due to rejection or resubmission. itrmaster.in is not responsible or liable for any other cost incurred by the client related to the completion of the service.

We cannot guarantee the results or outcome of your particular procedure. For instance, the government may reject a trademark application for legal reasons beyond the scope of itrmaster.in service. In some cases, a government backlog or problems with the government platforms (e.g. MCA website, Income Tax website, FSSAI website) can lead to long delays before your process is complete. Similarly, itrmaster.in does not guarantee the results or outcomes of the services rendered by our Associates on Nearest Expert platform, who are not employed by itrmaster.in. Problems like these are beyond our control and are not covered by this guarantee or eligible for refund. Hence, delay in processing of your file by the Government cannot be a reason for refund.

itrmaster.in shall not be considered in breach of its Satisfaction Guarantee policy or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force Majeure Event").

Since we're incurring costs and dedicating time, manpower, technology resources and effort to your service or document preparation, our guarantee only covers satisfaction issues caused by itrmaster.in - not changes to your situation or your state of mind. In case you require us to hold the processing of a service, we will hold the fee paid on your account until you are ready to commence the service.

Before processing any refund, we reserve the right to make best effort to complete the service. In case, you are not satisfied with the service, a cancellation fee of 50% + earned fee + fee paid to government would be applicable. In case of change of service, the cancellation fee would not be applicable.

Last updated: October 10, 2023

TERMS & CONDITIONS

Welcome to itrmaster.in This website is owned and operated by CA. Anubhav Mishra R/o A 1406 ACE City, Greater Noida, Sector-1, 201306 INDIA. By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as 'User Agreement'), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).

We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.

1. RESPONSIBLE USE AND CONDUCT

1. In order to access our Resources,      you may be required to provide certain information about yourself (such as      identification, email, phone number, contact details, etc.) as part of the      registration process, or as part of your ability to use the Resources. You      agree that any information you provide will always be accurate, correct,      and up to date.
2. You are responsible for      maintaining the confidentiality of any login information associated with      any account you use to access our Resources. Accordingly, you are      responsible for all activities that occur under your accounts.
3. Accessing (or attempting to      access) any of our Resources by any means other than through the means we      provide, is strictly prohibited. You specifically agree not to access (or      attempt to access) any of our Resources through any automated, unethical      or unconventional means.
4. Engaging in any activity that      disrupts or interferes with our Resources, including the servers and/or      networks to which our Resources are located or connected, is strictly      prohibited.
5. Attempting to copy, duplicate, reproduce,      sell, trade, or resell our resources is strictly prohibited.
6. You are solely responsible any      consequences, losses, or damages that we may directly or indirectly incur      or suffer due to any unauthorized activities conducted by you, as      explained above, and may incur criminal or civil liability.
7. We may provide various open      communication tools on our website, such as blog comments, blog posts,      public chat, forums, message boards, newsgroups, product ratings and      reviews, various social media services, etc. You understand that generally      we do not pre-screen or monitor the content posted by users of these      various communication tools, which means that if you choose to use these      tools to submit any type of content to our website, then it is your      personal responsibility to use these tools in a responsible and ethical      manner. By posting information or otherwise using any open communication      tools as mentioned, you agree that you will not upload, post, share, or      otherwise distribute any content that:

i. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;

ii. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;

iii. Contains any type of unauthorized or unsolicited advertising;

iv. Impersonates any person or entity, including any www.itrmaster.in employees or representatives.

We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.

1. We do not assume any liability for      any content posted by you or any other 3rd party users of our website.      However, any content posted by you using any open communication tools on      our website, provided that it doesn't violate or infringe on any 3rd party      copyrights or trademarks, becomes the property of www.itrmaster.in, and as such, gives us a perpetual, irrevocable,      worldwide, royalty-free, exclusive license to reproduce, modify, adapt,      translate, publish, publicly display and/or distribute as we see fit. This      only refers and applies to content posted via open communication tools as      described, and does not refer to information that is provided as part of      the registration process, necessary in order to use our Resources. All      information provided as part of our registration process is covered by our      Privacy Policy.

2. PRIVACY

Your privacy is very important to us, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement.  For details please read out our privacy policy.

3. LIMITATION OF WARRANTIES

By using our website, you understand and agree that all Resources we provide are "as is" and "as available". This means that we do not represent or warrant to you that:

4. LIMITATION OF LIABILITY

In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. www.itrmaster.in will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.

5. COPYRIGHTS / TRADEMARKS

All content and materials available on www.itrmaster.in, including but not limited to text, graphics, website name, code, images and logos are the intellectual property of itrmaster.in, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by itrmaster.in.

6. TERMINATION OF USE

You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.

7. GOVERNING LAW

This website is controlled by CA. Anubhav Mishra from our offices located in the state of Uttar Pradesh, India. It can be accessed by most countries around the world. As each country has laws that may differ from those of Uttar Pradesh, India by accessing our website, you agree that the statutes and laws of Uttar Pradesh, India without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of this website and the purchase of any products or services through this site.

Furthermore, any action to enforce this User Agreement shall be brought in the federal or state courts located in Uttar Pradesh, India. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

8. CANCELLATION AND REFUND

Cancellation of order is not possible once the payment has been made. No refunds will be given except in the event of cancellation or non-performance of service by www.itrmaster.in as per refund policy.